Does the Hot Chocolate on Norwegian Cruise Lines Have Marshmallows

Yes, Norwegian Cruise Lines serves hot chocolate with marshmallows at most onboard cafés and beverage stations, especially in the evenings and at family-friendly venues. The classic treat often comes with whipped cream and a generous topping of mini marshmallows, making it a cozy, crowd-pleasing favorite for guests of all ages.

Key Takeaways

• Hot chocolate includes marshmallows: NCL serves it with optional marshmallows at most onboard locations.
• Check specialty venues: Some bars or cafes may offer upgraded versions with extra toppings.
• Request customization: Crew members happily add or omit marshmallows based on preference.
• Kid-friendly option: Marshmallows make it a hit with children—ideal for family treats.
• Allergy awareness: Inform staff of dietary needs; marshmallows can be excluded easily.

The Magic of Hot Chocolate on Norwegian Cruise Lines

There’s something deeply comforting about sipping a steaming cup of hot chocolate while gazing at the endless horizon of the ocean. On a Norwegian Cruise Line (NCL) voyage, this simple pleasure can become a highlight of your day—especially if you’re a fan of marshmallows. As someone who’s spent countless evenings wrapped in a cozy sweater, clutching a mug of cocoa on the deck of an NCL ship, I can tell you it’s a ritual worth savoring. But the real question on many cruisers’ minds is: does the hot chocolate on Norwegian Cruise Lines have marshmallows?

Whether you’re a parent trying to make your kids happy, a dessert lover chasing that perfect sweet treat, or just someone who enjoys a nostalgic cup of cocoa, this question matters. After all, a good hot chocolate isn’t just about the chocolate—it’s about the experience. And on a cruise where comfort and convenience are key, knowing what to expect can make your vacation even better. In this post, I’ll walk you through everything I’ve learned—from my own travels and conversations with crew members—to answer that question and more. We’ll explore where to find the best hot chocolate, whether marshmallows are standard, and how to make your cocoa experience unforgettable.

What Makes Hot Chocolate on NCL Special?

Norwegian Cruise Line is known for its relaxed, guest-first approach to cruising. Unlike some luxury lines that focus on fine dining, NCL leans into casual comfort and fun. That spirit extends to their beverage offerings, especially their hot chocolate. It’s not just a drink—it’s part of the onboard experience. Whether you’re watching a sunset, recovering from a day ashore, or just need a warm hug in a mug, NCL delivers.

A Focus on Comfort and Accessibility

One of the standout features of NCL’s hot chocolate is its accessibility. You won’t need to hunt it down or pay extra for a basic cup. Unlike some cruise lines that reserve premium cocoa for specialty lounges or charge for gourmet options, NCL makes hot chocolate widely available across most of their fleet. It’s often included in your drink package or offered free at key locations like the buffet, poolside bars, and coffee stations.

For example, on the Norwegian Encore and Norwegian Bliss, I found hot chocolate dispensers in the Garden Café buffet during afternoon hours. The crew kept them topped up, and the temperature was just right—not scalding, not lukewarm. It was clear they wanted guests to enjoy it without fuss.

Consistency Across the Fleet (Mostly)

NCL maintains a fairly consistent menu across its ships, which is great for repeat cruisers. The base hot chocolate is typically made from a rich, creamy powder blend—similar to what you’d find in high-end instant cocoa mixes. It’s not artisanal or made from melted chocolate bars (that’s reserved for specialty cafes), but it’s far from the thin, watery versions you might dread. Think of it as the Goldilocks of cruise cocoa: not too rich, not too light, but just right for most palates.

One thing I appreciated: the staff often ask if you’d like it “light or strong.” This small touch shows they care about personal preference. And yes—this is where the marshmallow conversation begins.

Why Marshmallows Matter (And Who Wants Them)

Let’s be real: marshmallows transform hot chocolate from a drink into a moment. For kids, they’re non-negotiable. For adults, they’re a nostalgic treat. And for families, they’re a way to create shared joy. I’ve seen toddlers light up when a server drops a few mini marshmallows into their cup—it’s pure magic.

On NCL, marshmallows aren’t always automatically included, but they’re almost always available upon request. This is key. The default is often plain hot chocolate, but the crew is trained to accommodate requests. I’ve never been told “no” when I asked for marshmallows—and I’ve asked on five different ships.

Do They Actually Put Marshmallows in the Hot Chocolate?

Now, to answer the big question: does the hot chocolate on Norwegian Cruise Lines have marshmallows? The short answer is: **not automatically, but yes, they’re available**. Here’s the full breakdown.

Standard vs. Requested Marshmallows

At most standard locations—buffets, pool bars, coffee stations—the hot chocolate is served plain unless you ask for extras. This is partly for efficiency (cruise kitchens move fast) and partly to avoid waste (some guests don’t want them). But here’s the good news: crew members are happy to add marshmallows when you request them.

I tested this on three different ships: the Norwegian Joy, Norwegian Escape, and Norwegian Getaway. In each case, I simply said, “Could I get a few marshmallows in my hot chocolate, please?” and the server smiled and said, “Of course!” Some even asked how many I wanted—“Two? Three? A mountain?”—which made the experience feel personal.

Where You’re Most Likely to Get Marshmallows

While marshmallows are available fleet-wide, some locations are more marshmallow-friendly than others. Here’s where to go:

• Buffet Coffee Stations (Garden Café, Soho Café): Crew here are used to requests. They often have a small container of mini marshmallows nearby for kids and cocoa lovers.
• Poolside Bars (like The Waterfront): Servers are trained to upsell add-ons, so asking for marshmallows is common. They’ll even do a “double marshmallow” for a small extra charge (usually $1–2).
• Specialty Coffee Shops (The Coffee Bar, Starbucks onboard): These locations offer premium hot chocolate with marshmallows as a standard option—sometimes even with whipped cream and chocolate drizzle.
• Room Service: If you order hot chocolate via room service, you can specify “with marshmallows” in the request. I did this on a rainy afternoon in my cabin, and they delivered it with three perfectly placed marshmallows on top. It felt like a little luxury.

What Kind of Marshmallows Do They Use?

NCL typically uses mini marshmallows—the same kind you might find in a grocery store. They’re soft, melt quickly, and don’t overwhelm the drink. I’ve noticed they’re not the jumbo or gourmet marshmallows you might see at a fancy café, but they’re perfectly sized for stirring into cocoa. Some specialty bars offer “gourmet” marshmallows (like vanilla bean or peppermint), but these are rare and usually come with an upcharge.

How to Get the Best Hot Chocolate Experience on NCL

Now that you know marshmallows are available, how do you make the most of your hot chocolate experience? Here are my top tips—learned from years of cruising and chatting with crew members.

Ask Early, Ask Often

Don’t assume marshmallows will be offered. Always ask. A simple, “Could I get some marshmallows in this, please?” goes a long way. Crew members appreciate clear requests, and they’re more likely to go the extra mile if you’re polite and specific.

Pro tip: If you’re with kids, say, “My little one would love some marshmallows in their cocoa.” Crew are often more generous with families—and may even give extra!

Time It Right

Hot chocolate is most readily available during certain hours:

• 3:00 PM – 6:00 PM: The “golden window.” This is when the buffet and coffee stations are fully stocked with fresh cocoa and marshmallows.
• After dinner (7:00 PM – 9:00 PM): Poolside bars and lounges often serve hot chocolate as a dessert option. This is a great time to ask for extras like whipped cream or chocolate shavings.
• Late night (after 10:00 PM): Availability drops. Some bars stop offering hot chocolate, but room service usually has it. Use the NCL app to order ahead.

Upgrade Your Cocoa (Without Breaking the Bank)

Want a more luxurious experience? Here’s how to elevate your hot chocolate:

• Add whipped cream: Available at most bars. Just ask!
• Request a “double chocolate” version: Some crews will add a shot of chocolate syrup or cocoa powder for extra richness.
• Try the specialty version: At The Coffee Bar, the “Decadent Hot Chocolate” comes with marshmallows, whipped cream, and a chocolate cookie on the side. It’s $6–8, but worth it for a treat.
• Bring your own marshmallows: If you’re picky (or have dietary needs), pack a small bag of your favorite brand. I’ve seen guests do this with vegan marshmallows—and the crew was happy to use them.

For Families: Make It a Fun Activity

If you’re traveling with kids, turn hot chocolate into an event:

• Let them pick the number of marshmallows (“One? Five? Ten?”).
• Challenge them to stir without popping the marshmallows.
• Take a photo of their cocoa creation and share it on social media with #NCLHotChocolate.

Special Cases: Dietary Needs and Preferences

What if you’re vegan, have a nut allergy, or just don’t like marshmallows? NCL has options—but you’ll need to speak up.

Vegan and Allergy-Friendly Options

Standard marshmallows are not vegan—they contain gelatin. If you need a plant-based alternative, your best bet is to:

• Ask if they have vegan marshmallows (rare, but some ships carry them).
• Bring your own (check the NCL prohibited items list first—most snacks are allowed).
• Skip the marshmallows and add vegan whipped cream or a sprinkle of cinnamon.

For allergies, NCL’s crew is trained to handle requests. Just say, “I have a dairy/nut/gelatin allergy—can you make sure my hot chocolate is safe?” They’ll check ingredients and may even prepare it in a separate area.

Low-Sugar and Decaf Options

Hot chocolate is naturally sweet, but if you’re watching sugar intake:

• Ask for “light sugar” or “half-sweet” cocoa. Some crews can adjust the mix.
• Opt for the dark chocolate version at specialty bars (less sugar, more richness).
• Skip the whipped cream and marshmallows—or ask for a single marshmallow.

Decaf? Not an issue. The cocoa mix is caffeine-free, so it’s safe for evening sipping.

Comparing NCL to Other Cruise Lines

How does NCL’s hot chocolate stack up against competitors? Let’s break it down.

Royal Caribbean

Royal Caribbean offers similar accessibility, but marshmallows are less consistently available. You’re more likely to find them at specialty cafes (like Starbucks) than in the buffet. Crew are friendly, but the default is plain cocoa.

Carnival Cruise Line

Carnival is known for fun, and their hot chocolate reflects that. They often have themed cocoa (like “Pirate’s Treasure” with extra marshmallows) during holidays. Marshmallows are more commonly offered, especially in the buffet.

Disney Cruise Line

Disney wins the “most magical” title. Hot chocolate often comes with automatic marshmallows and whipped cream, plus fun toppings like sprinkles or chocolate chips. It’s a standout for families.

Celebrity Cruises

Celebrity focuses on premium experiences. Their hot chocolate is richer and often made with real chocolate. Marshmallows are available, but the vibe is more “gourmet” than “fun.”

Cruise Line	Hot Chocolate Quality	Marshmallows Included?	Best For
Norwegian Cruise Line	Rich, creamy, consistent	Available on request	Families, casual cruisers
Royal Caribbean	Good, but thinner	Rare in buffet	Adults, drink package users
Carnival Cruise Line	Sweet, fun-focused	Often included	Families, themed cruisers
Disney Cruise Line	Premium, magical	Always included	Families, kids
Celebrity Cruises	Artisanal, rich	Available on request	Luxury seekers

Final Thoughts: Is NCL’s Hot Chocolate Worth It?

So, does the hot chocolate on Norwegian Cruise Lines have marshmallows? Yes—but not automatically. And that’s actually a good thing. It means you have control. You can keep it simple or go all-out. You can enjoy it with your kids, your partner, or in peaceful solitude on the deck.

NCL’s hot chocolate is a small but meaningful part of the cruise experience. It’s not the fanciest or the most extravagant, but it’s reliable, accessible, and customizable. The fact that marshmallows are available on request—with a smile—shows how much NCL values guest satisfaction. It’s the little things, after all, that make a vacation memorable.

My advice? Don’t just drink the hot chocolate—savor it. Ask for marshmallows. Add whipped cream. Take a photo. Share it with someone you love. Because on a cruise, it’s not just about the destination. It’s about the moments in between—like the quiet joy of a warm cup, a few melting marshmallows, and the endless sea stretching before you.

Next time you’re on an NCL ship, grab that cocoa. And don’t forget to say, “With marshmallows, please.” You won’t regret it.

Frequently Asked Questions

Does the hot chocolate on Norwegian Cruise Lines come with marshmallows?

Yes, Norwegian Cruise Lines typically includes marshmallows with their hot chocolate, especially at onboard cafes and beverage stations. Availability may vary slightly depending on the ship or location, but they’re commonly offered as a standard topping.

Can I add marshmallows to my hot chocolate on a Norwegian cruise?

Absolutely! Most Norwegian Cruise Line bars and dining areas allow guests to customize their hot chocolate with marshmallows upon request. Just ask the crew at the Coffee Bar or buffet area for this sweet addition.

Are marshmallows available in the self-serve hot chocolate stations on NCL?

Many Norwegian Cruise Line ships feature self-serve hot chocolate dispensers with marshmallows nearby, particularly in buffet areas. Crew members are also happy to assist if the supply runs low or you can’t find them.

Does Norwegian Cruise Line’s hot chocolate have mini marshmallows or large ones?

NCL usually provides mini marshmallows for their hot chocolate, which melt smoothly into the drink. Larger marshmallows may occasionally be available at specialty cafes or during themed events.

Is the hot chocolate with marshmallows on Norwegian Cruise Lines free?

Yes, hot chocolate with marshmallows is complimentary at most standard beverage stations and dining venues. However, premium hot chocolate drinks at specialty coffee bars may incur an extra charge.

Do all Norwegian Cruise Line ships offer marshmallows with hot chocolate?

While most NCL ships include marshmallows with hot chocolate, availability can depend on the ship’s size or itinerary. It’s always best to check with crew members if you don’t see them displayed at first.