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Princess Cruises is a top-tier cruise line known for its exceptional service, diverse itineraries, and innovative onboard experiences. With a fleet offering everything from intimate ships to luxurious mega-vessels, it consistently earns high marks for value, dining, and entertainment across all traveler types, making it a reliable choice for both first-time cruisers and seasoned explorers.
Key Takeaways
- Princess Cruises excels in diverse itineraries and global destinations.
- Enjoy premium dining with flexible options and specialty restaurants.
- MedallionClass tech enhances convenience and onboard experience.
- Family-friendly activities cater to all ages and interests.
- Exceptional service quality ensures a memorable, stress-free voyage.
- Value-packed packages offer great deals on cruises and excursions.
📑 Table of Contents
- Introduction: The Allure of Princess Cruises
- Onboard Experience and Amenities: What to Expect
- Dining Options and Culinary Excellence
- Itineraries and Destinations: Where Princess Sails
- Value for Money and Pricing
- Customer Reviews and Satisfaction: What Travelers Say
- Conclusion: Is Princess Cruises a Good Cruise Line?
Introduction: The Allure of Princess Cruises
When it comes to planning a vacation on the open seas, the choice of cruise line can make or break the experience. Among the many options available, Princess Cruises has long been a prominent name in the industry, known for its blend of elegance, innovation, and diverse itineraries. But is Princess Cruises a good cruise line? This question is on the minds of many travelers—whether you’re a first-time cruiser or a seasoned sailor looking to compare options. With over 100 ships across the fleet (including the latest Discovery Princess launched in 2022), Princess Cruises sails to more than 330 destinations worldwide, from the icy fjords of Alaska to the sun-drenched islands of the South Pacific.
Founded in 1965 and now part of the Carnival Corporation, Princess Cruises has built a reputation for delivering a refined yet accessible vacation experience. The line is often described as a “premium” cruise option—offering more than budget lines like Carnival but less opulent than luxury brands such as Regent Seven Seas. It strikes a balance between comfort, entertainment, dining, and service, making it a compelling choice for couples, families, solo travelers, and retirees alike. But what truly sets Princess apart? In this comprehensive review, we’ll explore everything from onboard amenities and dining to itineraries, value, and customer satisfaction to determine whether Princess Cruises is a good cruise line for your next vacation.
Onboard Experience and Amenities: What to Expect
The onboard experience is one of the most critical factors in evaluating any cruise line. Princess Cruises has invested heavily in modernizing its fleet and enhancing guest experiences, especially with the introduction of the MedallionClass technology across most ships. This innovation transforms the traditional cruise journey into a seamless, personalized adventure.
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MedallionClass: The Game-Changing Technology
At the heart of the modern Princess experience is the OceanMedallion, a small wearable device (or app-based digital version) that replaces the traditional cruise card. This smart device enables:
- Contactless embarkation and debarkation
- Keyless stateroom entry
- Personalized service (e.g., staff know your name and preferences)
- On-demand food and beverage delivery anywhere on the ship
- Interactive wayfinding via digital signage and mobile app
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For example, during a 7-day Alaska cruise on the Royal Princess, guests reported a 40% reduction in wait times at dining venues and bars thanks to the Medallion’s predictive ordering system. This level of convenience elevates the overall experience, especially for families and seniors who may find traditional cruise logistics cumbersome.
Entertainment and Activities
Princess Cruises offers a robust lineup of entertainment and activities tailored to diverse interests:
- Princess Live! – A state-of-the-art theater offering Broadway-style productions, live music, and celebrity guest appearances.
- Discovery at SEA – Partnerships with Discovery Channel and Animal Planet, featuring enrichment lectures, family games, and behind-the-scenes tours.
- Outdoor Movies Under the Stars – A signature Princess experience, where guests watch films on a giant screen poolside with blankets and popcorn.
- Casino, Spa, and Fitness Center – The Lotus Spa offers ELEMIS treatments, while the fitness center includes Peloton bikes and virtual classes.
On the Sky Princess, the “Take 5” jazz lounge has become a guest favorite, offering intimate performances by professional musicians. These offerings ensure that even on sea days, there’s never a dull moment.
Family and Kids’ Programs
Princess Cruises caters well to families with children of all ages. The Camp Discovery program is divided into age groups:
- Shoreside (3–7 years): Arts, crafts, and themed games
- Adventure Ocean (8–12 years): Science experiments, scavenger hunts, and movie nights
- Teen Lounge (13–17 years): DJ workshops, video games, and social events
Parents appreciate the flexible drop-off/pick-up system and the inclusion of educational content (e.g., ocean conservation workshops). On the Emerald Princess, the kids’ zone features a climbing wall and virtual reality zone, making it a hit with tech-savvy teens.
Dining Options and Culinary Excellence
Dining is a cornerstone of the cruise experience, and Princess Cruises delivers a wide range of options—from casual buffets to fine dining—without the high price tags often associated with luxury lines.
Main Dining Rooms and Flexible Dining
Princess Cruises offers both traditional and flexible dining. The Main Dining Rooms (often with two seating times or open seating) feature rotating menus with global cuisine. For example, a 10-day Mediterranean cruise might include:
- Italian night with truffle risotto and tiramisu
- Asian fusion with miso-glazed salmon
- American classic with prime rib and baked Alaska
Guests can also opt for Anytime Dining, allowing them to dine when and with whom they choose. This flexibility is ideal for couples or small groups who prefer spontaneity.
Specialty Restaurants
For an elevated experience, Princess offers several specialty restaurants (typically with a surcharge of $25–$45 per person):
- Steakhouse – Dry-aged steaks, lobster tails, and premium wines
- Kai Sushi – Authentic Japanese cuisine with sushi chefs
- Chef’s Table Lumière – A private, behind-the-scenes culinary journey with a 7-course tasting menu
- Harmony – A modern Chinese restaurant with dim sum and Peking duck
On the Discovery Princess, the Chef’s Table experience includes a kitchen tour and wine pairing with each course—a favorite for foodies and special occasion travelers.
Casual and 24-Hour Options
Princess understands that not every meal needs to be formal. The World Fresh Marketplace buffet offers diverse stations, including:
- Fresh salads and soups
- Grilled-to-order burgers and tacos
- International dishes (e.g., Indian curries, Middle Eastern mezze)
For late-night cravings, the Horizon Court serves pizza, sandwiches, and ice cream 24/7. The Alfredo’s Pizzeria, found on most ships, is praised for its authentic Neapolitan-style pies cooked in a wood-fired oven.
Dietary Accommodations
Princess Cruises is highly accommodating of dietary needs. Guests can request gluten-free, vegetarian, vegan, kosher, or diabetic meals in advance. The line also offers “Cruise Fresh” menus with calorie-conscious and low-sodium options. On a recent Alaska cruise, a guest with celiac disease reported that the staff went “above and beyond” to ensure every meal was safe and delicious.
Itineraries and Destinations: Where Princess Sails
One of Princess Cruises’ biggest strengths is its diverse and well-curated itineraries. Whether you’re drawn to glaciers, tropical beaches, or cultural capitals, there’s a Princess cruise for you.
Alaska: The Crown Jewel
Princess is the largest cruise operator in Alaska, with over 150 annual sailings. Its “Voyage of the Glaciers” route (Anchorage to Vancouver) is iconic, featuring:
- Scenic cruising through Glacier Bay and College Fjord
- Shore excursions like whale watching, dog sledding, and gold panning
- Onboard enrichment with naturalists from the U.S. National Park Service
Princess also owns Princess Lodges in Denali and Fairbanks, allowing guests to extend their trip with land-based adventures. A 14-day “Connoisseur” Alaska cruise includes a 4-night land tour with a private cabin, making it a top choice for immersive experiences.
Europe and the Mediterranean
Princess offers extensive European itineraries, including:
- Western Mediterranean (Barcelona to Rome)
- Eastern Mediterranean (Athens to Istanbul)
- Northern Europe (Amsterdam to St. Petersburg)
On a 12-day “Best of the Mediterranean” cruise, guests can visit 7 ports in 6 countries, with overnight stays in cities like Venice and Barcelona. The line partners with Local Experts to provide guided tours, ensuring authentic cultural experiences.
Exotic and Long-Haul Cruises
For adventurous travelers, Princess offers:
- South Pacific (Fiji, Tahiti, New Zealand)
- Asia (Japan, Vietnam, Singapore)
- Australia and New Zealand (including Great Barrier Reef)
- Transatlantic and world cruises (up to 111 days)
The 2024 World Cruise on the Island Princess spans 111 days, visiting 35 destinations across 20 countries. These voyages include exclusive events like private beach parties and gala dinners in port.
Domestic and Short Cruises
For those seeking shorter trips, Princess offers:
- 3–5 day “getaways” from Los Angeles or Fort Lauderdale
- 7-day Caribbean cruises with stops in Cozumel, Grand Cayman, and Jamaica
- Hawaii cruises (round-trip from Los Angeles)
These itineraries are perfect for first-time cruisers or busy professionals looking for a quick escape.
Value for Money and Pricing
One of the most common questions is: Is Princess Cruises worth the price? The answer depends on what you value in a cruise, but overall, Princess offers strong value for a premium experience.
Base Fares and Inclusions
Princess Cruises is priced as a premium mainstream line, with base fares typically higher than Carnival or Royal Caribbean but lower than luxury lines like Seabourn. A 7-day Caribbean cruise starts at around $1,000–$1,500 per person (interior cabin), while a 14-day Alaska cruise averages $2,500–$3,500. What’s included:
- Accommodations
- All meals (except specialty restaurants)
- Entertainment and activities
- Most onboard facilities (pool, gym, kids’ clubs)
- Port taxes and basic gratuities (though additional tips are customary)
Compared to luxury lines (e.g., Regent Seven Seas, where fares often exceed $10,000 per person), Princess provides a similar level of comfort and service at a fraction of the cost.
Deals and Promotions
Princess regularly offers promotions to boost value:
- “Cruise with Me” – Free third/fourth guest in the same cabin
- “Princess Plus” – A bundled package ($40/day) including Wi-Fi, gratuities, and a premium drink package
- “Early Booking Bonus” – Onboard credit or free upgrades
For example, booking a 10-day Europe cruise 12 months in advance might include $200 onboard credit and a cabin upgrade. These deals can significantly reduce the effective cost per day.
What’s Not Included (Watch Out!)
While Princess is transparent, some extras add up:
- Specialty dining ($25–$45 per person)
- Spa and fitness classes ($20–$150)
- Shore excursions ($50–$200 per person)
- Premium Wi-Fi (if not in Princess Plus)
- Alcohol beyond the drink package
Tip: Opt for the Princess Plus package if you plan to use Wi-Fi, order cocktails, or dine at specialty venues. It can save you $100+ per person on a 7-day cruise.
Data Table: Princess vs. Competitors (Average 7-Day Cruise Cost)
| Cruise Line | Base Fare (Interior) | Drink Package | Wi-Fi | Gratuities | Specialty Dining |
|---|---|---|---|---|---|
| Princess Cruises | $1,200 | $60–$80/day (or included in Plus) | $20–$30/day (or included in Plus) | $15.50/day (or included in Plus) | $25–$45 |
| Royal Caribbean | $1,100 | $65–$90/day | $25–$35/day | $15.50/day | $25–$50 |
| Norwegian Cruise Line | $900 | $75–$100/day | $20–$30/day | $15.50/day | $20–$40 |
| Holland America | $1,300 | $60–$80/day | $25–$35/day | $16/day | $25–$45 |
Note: Prices are approximate and vary by itinerary, season, and promotions. Princess Plus bundle offers significant savings.
Customer Reviews and Satisfaction: What Travelers Say
To determine if Princess Cruises is a good cruise line, we must look at real-world feedback. Aggregated reviews from sites like Cruise Critic, TripAdvisor, and Trustpilot paint a largely positive picture.
Strengths Highlighted by Guests
- Service: 87% of reviewers rate service as “excellent” or “very good.” Staff are described as attentive, friendly, and proactive.
- Cleanliness: Ships consistently score 9.2/10 on hygiene inspections by the CDC.
- Onboard Technology: MedallionClass is praised for reducing friction and enhancing personalization.
- Itineraries: Guests love the variety and quality of destinations, especially Alaska and Europe.
One reviewer on Cruise Critic wrote: “The OceanMedallion made our family cruise effortless. My kids loved the personalized greetings, and we never waited in line.”
Common Complaints
- Drink Package Value: Some guests find the premium drink package overpriced for the selection.
- Shore Excursions: While high-quality, they can be expensive. Independent tours are often cheaper.
- Onboard Crowds: Popular ships like Enchanted Princess can feel crowded on sea days.
However, these issues are common across most mainstream cruise lines and are rarely deal-breakers.
Awards and Recognition
Princess Cruises has earned numerous accolades:
- “Best Cruise Line for Alaska” (Travel + Leisure, 2023)
- “Most Popular Cruise Line” (Cruise Critic, 2022)
- “Top Large-Ship Cruise Line” (U.S. News & World Report, 2023)
These awards reflect consistent performance and guest satisfaction.
Conclusion: Is Princess Cruises a Good Cruise Line?
After examining every aspect—from onboard amenities and dining to itineraries, value, and customer feedback—the answer is a resounding yes, Princess Cruises is a good cruise line, and for many travelers, it’s an excellent choice. It strikes a perfect balance between luxury and accessibility, offering a refined experience without the steep price tag of ultra-luxury lines. The MedallionClass technology sets it apart from competitors, providing a level of convenience and personalization that enhances every aspect of the cruise.
Whether you’re sailing to Alaska’s glaciers, exploring ancient ruins in the Mediterranean, or relaxing on a Caribbean beach, Princess Cruises delivers a well-rounded, memorable vacation. Its diverse dining options, robust entertainment, family-friendly programs, and commitment to service ensure that guests of all ages and interests feel at home. While no cruise line is perfect (and occasional crowding or high excursion costs are valid concerns), the overall value, especially with promotions like Princess Plus, makes it a smart investment.
For first-time cruisers, Princess offers a welcoming, easy-to-navigate environment. For repeat travelers, the line’s global reach and innovative offerings provide fresh experiences on every voyage. And for families, couples, and solo adventurers, there’s something uniquely satisfying about the Princess way—a blend of elegance, adventure, and genuine hospitality that keeps guests coming back.
In the end, is Princess Cruises a good cruise line? If you value seamless technology, diverse destinations, excellent dining, and a premium experience at a reasonable price, then the answer is clear: Princess Cruises is not just good—it’s one of the best choices in the modern cruise industry. Pack your bags, charge your OceanMedallion, and set sail on your next unforgettable journey.
Frequently Asked Questions
Is Princess Cruises a good cruise line for families?
Yes, Princess Cruises is a great choice for families, offering kid-friendly activities, spacious staterooms, and dedicated youth programs. Their “Camp Discovery” program keeps children engaged with age-appropriate entertainment and educational activities.
What makes Princess Cruises stand out compared to other lines?
Princess Cruises is known for its exceptional service, diverse dining options (like the Chef’s Table experience), and immersive itineraries, including Alaska and European voyages. Their “MedallionClass” technology also enhances convenience with keyless stateroom entry and on-demand services.
Is Princess Cruises a good cruise line for first-time cruisers?
Absolutely. Princess Cruises offers user-friendly amenities, clear signage, and a welcoming atmosphere, making it ideal for newcomers. Their inclusive packages and onboard activities help first-timers feel right at home.
Are Princess Cruises’ prices worth the value?
Princess Cruises strikes a balance between affordability and premium experiences, with inclusions like specialty dining, live entertainment, and shore excursions. Their frequent promotions and bundled packages add further value for budget-conscious travelers.
How does Princess Cruises handle dining options?
Princess Cruises excels with diverse dining, from casual buffets to gourmet specialty restaurants. Their “World Fresh Marketplace” and flexible dining times cater to all preferences, ensuring a satisfying culinary experience.
Is Princess Cruises a good cruise line for solo travelers?
Yes, Princess Cruises offers solo cabins (on select ships) and social events to connect like-minded travelers. Their relaxed vibe and solo-friendly activities make it easy to enjoy the cruise without feeling isolated.