Does Norwegian Cruise Line Supply Shampoo What You Need to Know

Yes, Norwegian Cruise Line supplies shampoo in all staterooms as part of their standard toiletries. You’ll find complimentary bottles in the bathroom, so there’s no need to pack your own—unless you have specific haircare preferences. This convenience is included in your fare, reflecting NCL’s commitment to hassle-free cruising.

Key Takeaways

• NCL provides shampoo: Complimentary in all staterooms upon request.
• Bring your favorite: NCL’s brand may not suit all hair types.
• Eco-friendly options: Available for sustainability-conscious travelers.
• Refills available: Request top-ups at guest services or housekeeping.
• Pack travel sizes: Useful for excursions or last-minute needs.
• Check for allergies: Review ingredients with NCL before sailing.

Does Norwegian Cruise Line Supply Shampoo? What You Need to Know

When planning a cruise vacation, one of the most common questions travelers ask is: “Does Norwegian Cruise Line supply shampoo?” Whether you’re a first-time cruiser or a seasoned traveler, packing the right toiletries can make or break your trip. The last thing you want is to realize mid-vacation that you’ve forgotten something essential—like shampoo. With so many cruise lines adopting eco-friendly policies, shifting from single-use plastic bottles to refillable dispensers or bulk amenities, it’s crucial to understand exactly what’s provided onboard Norwegian Cruise Line (NCL).

This comprehensive guide answers that burning question with up-to-date, accurate information about NCL’s shampoo and toiletries policy. We’ll explore what’s supplied in different cabin categories, the quality of the products, sustainability initiatives, and smart packing tips to ensure you’re fully prepared. Whether you’re cruising to the Caribbean, Alaska, or Europe, knowing what to expect from your stateroom amenities will help you pack smarter, reduce waste, and enjoy your vacation without unnecessary stress. Let’s dive into everything you need to know about Norwegian Cruise Line’s shampoo offerings—and how to make the most of them.

What Norwegian Cruise Line Provides in Staterooms

Norwegian Cruise Line has evolved its in-room amenities over the years, especially as part of a broader commitment to environmental sustainability. Gone are the days of tiny plastic bottles of shampoo, conditioner, and body wash cluttering your bathroom shelf. Today, NCL offers a more eco-conscious approach while maintaining comfort and convenience for guests.

Standard Shampoo and Toiletry Amenities

In all staterooms across Norwegian Cruise Line ships—from inside cabins to suites—you’ll find wall-mounted, refillable dispensers for:

• Shampoo
• Conditioner
• Body wash
• Lotion (in most ships; availability may vary by vessel)

These dispensers are typically installed in the shower area or on the bathroom wall. They are designed to reduce plastic waste, aligning with NCL’s “Sail & Sustain” environmental program. The products used are branded under the Norwegian Cruise Line Spa & Salon line, formulated to be gentle on skin and hair, suitable for daily use, and safe for various hair types.

Product Quality and Scent Profile

The shampoo and conditioner are lightly scented with a fresh, clean fragrance—often described as a citrus-mint blend—that isn’t overpowering. Guests frequently report that the shampoo lathers well, even in saltwater or hard water conditions, and leaves hair feeling soft and manageable. However, those with very sensitive scalps, curly or color-treated hair, or specific hair care needs may find these products too basic.

For example, a guest with thick, curly hair might find the standard conditioner lacks sufficient moisture, while someone with a sensitive scalp may react to the fragrance or preservatives. In such cases, bringing your own products is strongly advised.

Suite and The Haven Exclusives

If you’re staying in a Suite or The Haven (NCL’s exclusive luxury enclave), you’ll receive premium amenities from high-end spa brands like Elemis or Bulgari, depending on the ship and itinerary. These often come in full-sized, reusable bottles rather than dispensers and include:

• Elemis Pro-Collagen Marine Cream (facial moisturizer)
• Elemis Deep Cleanse Face Wash
• Elemis Body Sculpting Oil
• Elemis Frangipani Monoi Shampoo & Conditioner (in some ships)

These products are significantly higher in quality, with richer textures, better fragrance profiles, and dermatologist-tested formulas. Guests in The Haven also enjoy turndown service with additional amenities, including slippers, robes, and sometimes even travel-sized toiletries for use during the cruise.

Eco-Friendly Initiatives and Sustainability Efforts

Norwegian Cruise Line has made significant strides in reducing plastic waste across its fleet, and the shift to refillable toiletry dispensers is a cornerstone of this effort. This move reflects a growing trend in the cruise industry to balance guest comfort with environmental responsibility.

Plastic Reduction and Waste Management

By replacing single-use plastic bottles with wall-mounted dispensers, NCL has eliminated millions of plastic bottles annually. According to NCL’s 2023 Sustainability Report, the company removed over 2.5 million plastic bottles from its operations in a single year—equivalent to preventing more than 100 tons of plastic waste from entering oceans and landfills.

Each dispenser is refilled daily by housekeeping staff using bulk containers of shampoo, conditioner, and body wash. These bulk products are sourced from eco-conscious suppliers and packaged in recyclable or compostable containers. The dispensers themselves are made from durable, non-toxic materials and are designed for long-term use.

Guest Feedback and Adaptation

While the eco-friendly switch has been largely praised, some guests initially expressed concerns about hygiene and product consistency. In response, NCL implemented strict cleaning protocols:

• Dispensers are disinfected and refilled daily using fresh product.
• Nozzles are wiped with sanitizing wipes before refilling.
• Guests can request replacement dispensers if they appear dirty or malfunctioning.

Additionally, NCL introduced a “Green Choice” program, allowing guests to opt out of daily towel and linen changes—and even decline housekeeping services—for onboard credits. This further reduces water and energy use, reinforcing the brand’s commitment to sustainability.

Future Goals and Industry Leadership

NCL aims to be plastic-free by 2030, with plans to phase out all single-use plastics across food service, housekeeping, and retail operations. The success of the refillable toiletry program has paved the way for similar initiatives, such as reusable water bottles (available for purchase or included in certain packages) and bulk soap dispensers in public restrooms.

For travelers who prioritize eco-conscious travel, knowing that NCL supplies shampoo in a sustainable way adds value to the overall cruise experience. It’s a small but meaningful step toward reducing your environmental footprint while enjoying a luxury vacation.

Packing Tips: Should You Bring Your Own Shampoo?

Even though Norwegian Cruise Line supplies shampoo, conditioner, and body wash, many guests still choose to bring their own. The decision depends on your hair type, skin sensitivity, travel style, and personal preferences. Here’s a breakdown to help you decide what to pack.

When to Bring Your Own Shampoo

Consider bringing your own shampoo if:

• You have specific hair needs: Curly, coily, color-treated, or fine hair often requires specialized formulas (e.g., sulfate-free, protein-rich, or volumizing shampoos).
• You’re sensitive to fragrances or chemicals: The NCL shampoo contains mild fragrances and preservatives. If you have eczema, psoriasis, or fragrance allergies, opt for hypoallergenic, dermatologist-recommended brands.
• You prefer luxury or salon-quality products: While NCL’s standard shampoo is decent, it’s not a high-end salon brand. If you’re used to Kerastase, Olaplex, or Living Proof, you’ll notice the difference.
• You’re on a long cruise: On voyages longer than 10 days, the standard shampoo may lose effectiveness or become less appealing after repeated use.

Example: A guest with curly hair on a 14-day Alaska cruise reported that by day 9, her hair became dry and frizzy. She switched to her own shea-moisture shampoo on day 10 and saw immediate improvement in texture and manageability.

Smart Packing Strategies

If you decide to bring your own toiletries, here are some practical tips:

• Use travel-sized bottles: TSA-compliant 3.4 oz (100 ml) containers fit easily in your carry-on. Brands like GoToobs or silicone bottles are leak-proof and durable.
• Label your bottles: Use waterproof labels or colored caps to distinguish shampoo, conditioner, and body wash.
• Pack a refillable travel kit: Consider a reusable toiletry bag with compartments to keep everything organized.
• Bring a dry shampoo: Ideal for sea days or when you don’t want to wash your hair daily. It also doubles as a volume booster.
• Don’t forget a comb or brush: NCL doesn’t provide hair tools. A wide-tooth comb is especially helpful for detangling after swimming.

What You Can Leave Behind

You can safely skip packing:

• Shampoo (if you’re okay with the standard formula)
• Conditioner (same as above)
• Body wash (unless you have sensitive skin)
• Shower cap (NCL provides one in the bathroom)
• Soap (dispensers replace bar soap in most cabins)

Leaving these items behind reduces your luggage weight and saves space for souvenirs or extra clothing. Plus, it supports NCL’s sustainability goals.

Comparing NCL to Other Major Cruise Lines

How does Norwegian Cruise Line’s shampoo policy stack up against competitors like Carnival, Royal Caribbean, and Princess Cruises? Let’s compare key aspects across major brands.

Shampoo and Toiletry Policies by Cruise Line

Cruise Line	Shampoo Provided?	Type of Dispenser	Suite/Premium Amenities	Eco-Initiative
Norwegian Cruise Line	Yes	Refillable wall dispensers	Elemis or Bulgari in The Haven/Suites	Plastic-free by 2030; 2.5M+ bottles removed annually
Royal Caribbean	Yes	Wall-mounted dispensers (newer ships)	Elemis in Suite Class; standard on others	Plastic reduction; refillable dispensers on 70% of fleet
Carnival Cruise Line	Yes	Refillable dispensers (most ships)	None (standard across cabins)	“Green Circle” program; 100% refillable by 2025
Princess Cruises	Yes	Wall dispensers (MedallionClass ships)	Elemis in suites; standard on others	Plastic-free goal by 2025; bulk refills
Disney Cruise Line	Yes	Refillable dispensers	Disney-branded luxury line in suites	“Zero waste” goal; compostable packaging

Key Takeaways from the Comparison

NCL is on par with industry leaders in terms of eco-friendly toiletry policies. All major lines now use refillable dispensers on most ships, with only a few older vessels still using small bottles. However, NCL stands out in two areas:

• Transparency: NCL publishes detailed sustainability reports with measurable goals and progress.
• Premium amenities: The use of Elemis and Bulgari in The Haven offers a luxury experience comparable to high-end resorts.

One notable difference: Carnival offers fewer premium options in suites, while Disney provides more family-friendly, themed amenities. If you’re choosing a cruise based on toiletry quality, NCL and Royal Caribbean lead the pack for luxury, while Carnival and Princess offer solid standard options with strong eco-credentials.

Special Considerations for Different Travelers

Not all cruisers have the same needs. Families, solo travelers, seniors, and those with medical conditions may require tailored approaches to toiletries. Here’s how NCL’s shampoo policy affects different groups—and what you should know.

Families with Children

Parents with young kids should consider bringing:

• Kids’ shampoo and body wash: NCL’s standard formula may be too strong for delicate scalps. Bring tear-free, hypoallergenic brands like Mustela, Cetaphil, or Johnson’s Baby.
• Extra towels: Kids tend to use more towels during bath time. NCL provides two per cabin, but extras can be requested.
• Swim-friendly shampoo: If your kids swim daily, a clarifying shampoo (like Malibu C or Paul Mitchell) helps remove chlorine and salt buildup.

Tip: Pack a small toiletry kit in your carry-on for the first night. You’ll have immediate access to your preferred products before your luggage arrives.

Solo Travelers and Light Packers

For solo cruisers who value minimalism, NCL’s dispensers are a dream. You can:

• Skip shampoo, conditioner, and body wash entirely.
• Pack only a razor, toothbrush, and sunscreen.
• Use the provided lotion for face and body (it’s non-greasy and absorbs quickly).

This is ideal for short cruises or travelers who prefer to buy essentials onshore.

Travelers with Medical or Skin Conditions

If you have eczema, psoriasis, or are undergoing treatment (e.g., chemotherapy), always bring your own medicated shampoo (like Nizoral, Head & Shoulders Clinical, or prescription products). NCL’s standard shampoo is not medicated and may irritate sensitive skin.

Additionally, inform the cruise line in advance if you require:

• Hypoallergenic bedding
• Fragrance-free cleaning products in your cabin
• Access to dermatological care onboard

Most ships have medical centers, but they may not stock specialized skincare products.

Long-Term or Back-to-Back Cruisers

If you’re on a 21-day or longer voyage, or doing back-to-back cruises, consider:

• Bringing a full-size bottle of your favorite shampoo (check luggage).
• Packing a travel-sized refill bottle to use during the cruise.
• Using NCL’s dispensers for body wash and lotion, but your own shampoo for hair care.

This hybrid approach balances convenience and personal preference.

Final Thoughts: Making the Most of NCL’s Shampoo Policy

So, does Norwegian Cruise Line supply shampoo? The answer is a resounding yes—and in a way that’s both convenient and environmentally responsible. With wall-mounted, refillable dispensers in every stateroom and premium Elemis or Bulgari products in The Haven and suites, NCL offers a modern, sustainable approach to cruise amenities that aligns with today’s eco-conscious traveler.

However, the key takeaway isn’t just that shampoo is provided—it’s understanding how and why it’s provided. The shift to refillable dispensers reflects a broader industry movement toward sustainability, and NCL is leading the charge with measurable goals and transparent reporting. For guests, this means cleaner cabins, less plastic waste, and a more thoughtful travel experience.

That said, your personal needs matter. Whether you’re a luxury seeker, a minimalist, a parent, or someone with sensitive skin, the best strategy is to assess your requirements before you pack. Use NCL’s dispensers as a baseline, but don’t hesitate to bring your own products when necessary. The goal isn’t to reject what’s offered—it’s to enhance your comfort while respecting the environment.

Ultimately, knowing that Norwegian Cruise Line supplies shampoo—and how it does so—empowers you to make informed, eco-friendly choices. Pack smart, cruise sustainably, and enjoy every moment of your journey across the seas. With the right preparation, you’ll arrive home not just with great memories, but with a lighter footprint and a head of healthy, happy hair.

Frequently Asked Questions

Does Norwegian Cruise Line supply shampoo in their cabins?

Yes, Norwegian Cruise Line (NCL) provides complimentary shampoo, conditioner, and body wash in eco-friendly dispensers in all staterooms and suites. These are typically wall-mounted in the shower for convenience.

Are NCL’s shampoo and toiletries suitable for sensitive skin?

NCL uses standard hotel-style toiletries, but the specific brand may vary by ship and sailing. If you have sensitive skin, consider bringing your own hypoallergenic products to ensure compatibility.

Can I request extra shampoo from Norwegian Cruise Line?

Yes, you can request additional shampoo or toiletries from guest services or your cabin steward at no extra cost. NCL aims to accommodate all guest needs during your cruise.

Does Norwegian Cruise Line supply shampoo for kids or babies?

NCL’s standard shampoo and conditioner are generally safe for older children, but they don’t offer specialized baby toiletries. Parents should pack baby-friendly products for infants or toddlers.

Is the shampoo provided by NCL reef-safe or eco-friendly?

NCL uses eco-friendly, biodegradable toiletries in refillable dispensers to reduce plastic waste. While not officially labeled “reef-safe,” their products align with environmental sustainability efforts.

Can I buy the shampoo used on Norwegian Cruise Line ships?

NCL doesn’t typically sell their branded shampoo or toiletries onboard. However, you can inquire at guest services about availability or bring your own favorite products from home.