Does America Cruise Line Do a Background Check What You Need to Know

Yes, America Cruise Line conducts background checks on all crew and staff to ensure passenger safety and security. These screenings are standard for maritime employment and help maintain a trustworthy, professional environment onboard. Knowing this can give travelers added peace of mind during their cruise experience.

Key Takeaways

• Background checks are mandatory for all America Cruise Line employees.
• Verify employment eligibility via government-compliant screening processes.
• Criminal history impacts hiring—disclose honestly to avoid disqualification.
• Drug testing is standard alongside background checks for safety roles.
• Check your own record first to address issues before applying.
• International applicants face stricter scrutiny due to visa requirements.

Understanding Cruise Line Employment and Safety Standards

When you think about working on a cruise ship, images of tropical destinations, luxurious amenities, and exciting adventures likely come to mind. However, behind the scenes of this glamorous industry lies a rigorous process that ensures both guest safety and operational integrity. One critical aspect of this process is the background check—a standard procedure for most reputable cruise lines, including those operating under the American flag or based in the United States. But does America Cruise Line do a background check? This is a question frequently asked by aspiring crew members, job seekers, and even curious travelers concerned about onboard security.

The answer isn’t as simple as a yes or no. While there isn’t a single entity called “America Cruise Line,” the term generally refers to U.S.-based or U.S.-flagged cruise operators such as Carnival Corporation, Royal Caribbean Group, Norwegian Cruise Line Holdings, and smaller domestic river and coastal cruise lines like American Cruise Lines (ACL), Victory Cruise Lines, and American Queen Voyages. Each of these companies has its own hiring protocols, but they all share a common commitment: ensuring the safety, reliability, and professionalism of their workforce. In today’s global travel environment, where security threats and liability concerns are at an all-time high, background checks are not just recommended—they are mandatory.

The Importance of Background Checks in the Cruise Industry

Why Background Screening Matters for Cruise Lines

In an industry where thousands of passengers and crew live in close quarters for days or weeks at a time, the risk of incidents—ranging from theft and harassment to more serious crimes—must be minimized. According to the U.S. Department of Transportation, over 13 million Americans took a cruise in 2023, with the number steadily rising post-pandemic. With such high passenger volume, cruise lines have a legal and ethical responsibility to vet every employee who interacts with guests or has access to sensitive areas like cabins, kitchens, or control rooms.

Background checks serve multiple purposes:

• Preventing criminal activity: Screening helps identify individuals with histories of violent crimes, theft, drug offenses, or sexual misconduct.
• Ensuring compliance with international maritime laws: The International Maritime Organization (IMO) and the U.S. Coast Guard require stringent crew vetting for vessels operating under the U.S. flag.
• Protecting brand reputation: A single incident involving an unvetted crew member can lead to lawsuits, negative media coverage, and loss of customer trust.
• Meeting insurance requirements: Most cruise line insurance policies mandate thorough background screening as a condition of coverage.

Legal and Regulatory Frameworks

Cruise lines operating in U.S. waters or flying the U.S. flag must comply with a web of regulations, including:

• The Jones Act, which governs maritime employment and safety standards.
• The Maritime Transportation Security Act (MTSA), requiring background checks for all personnel with access to secure areas.
• The U.S. Coast Guard’s National Maritime Center (NMC) regulations for credentialing mariners.
• State-level laws, such as those in Florida and California, where many major cruise lines are headquartered or operate.

For example, under MTSA, any individual working on a vessel that enters U.S. ports must undergo a Transportation Worker Identification Credential (TWIC) check. This involves a fingerprint-based criminal history review by the Department of Homeland Security. Without a TWIC, crew members cannot legally board or work on most U.S.-flagged cruise ships.

Types of Background Checks Conducted by U.S.-Based Cruise Lines

Criminal History Checks

All major American cruise lines conduct criminal background checks as part of their hiring process. These checks typically include:

• National criminal databases: Searches of state and federal records, including the FBI’s National Crime Information Center (NCIC).
• Sex offender registries: Mandatory screening for any position involving guest interaction, especially in roles like housekeeping, childcare, or guest services.
• International criminal records: For non-U.S. citizens, cruise lines often partner with global screening firms to verify criminal history in the applicant’s home country.

Example: A candidate applying for a position as a cruise director with American Cruise Lines must submit fingerprints and consent to a multi-state and federal criminal history review. If the applicant has a prior conviction for assault or fraud, the offer may be rescinded or denied outright.

Employment and Education Verification

Beyond criminal records, cruise lines verify the authenticity of a candidate’s work history and educational credentials. This is especially critical for technical roles like engineers, chefs, or medical staff.

• Employment history: References are contacted to confirm job titles, responsibilities, and reasons for leaving.
• Education and certifications: Degrees, licenses (e.g., STCW, TWIC), and professional certifications are verified through third-party services like Verified First or GoodHire.
• Gap analysis: Long employment gaps may trigger additional scrutiny.

Tip: Always ensure your resume is accurate and that your references are prepared to speak on your behalf. Inaccurate information can lead to immediate disqualification, even if the error was unintentional.

Drug and Alcohol Screening

Given the safety-sensitive nature of maritime work, all crew members are subject to pre-employment and random drug testing. Common substances tested include:

• Cannabis (even in states where it’s legal)
• Opioids
• Cocaine
• Amphetamines
• Alcohol (via breathalyzer or blood tests)

For example, Royal Caribbean International requires a 10-panel drug test for all new hires. A positive result, even for prescription medication without proper documentation, can disqualify a candidate.

Credit and Financial History (for Certain Roles)

While not standard for all positions, credit checks are common for roles involving financial responsibility, such as:

• Accountants and financial officers
• Retail and duty-free managers
• IT and cybersecurity personnel

These checks help identify patterns of financial instability or fraud risk. However, under the Fair Credit Reporting Act (FCRA), applicants must give explicit consent before a credit check is performed.

How the Background Check Process Works

Step-by-Step Hiring and Screening Timeline

The background check process for U.S.-based cruise lines typically follows a structured timeline:

Step	Description	Duration
1. Application & Consent	Submit job application and sign consent forms for background screening	1-3 days
2. Initial Review	HR screens for eligibility, qualifications, and red flags	3-7 days
3. Criminal & TWIC Check	Fingerprinting and database searches; TWIC application for U.S. roles	5-10 business days
4. Employment & Education Verification	Contacting former employers and schools	7-14 days
5. Drug Test	Lab-based urine or blood test at a certified facility	1-3 days (results)
6. Final Review & Offer	HR and hiring managers assess all findings; conditional offer extended	2-5 days

Note: The entire process can take 2 to 6 weeks, depending on the candidate’s location, role complexity, and responsiveness of references. Delays often occur when third parties (e.g., former employers) are slow to respond.

Third-Party Screening Providers

Most cruise lines outsource their background checks to specialized firms. Common providers include:

• HireRight: Used by Carnival Cruise Line and Norwegian Cruise Line
• GoodHire: Popular for mid-sized operators like American Queen Voyages
• Accurate Background: Provides international screening for global hires
• First Advantage: Handles TWIC and drug testing logistics

These companies use advanced algorithms and global databases to ensure compliance and speed. They also provide candidates with online portals to track their screening status and upload documents.

Dispute and Appeal Process

If a background check returns a negative result, candidates have the right to:

• Request a copy of the report under the FCRA
• Dispute inaccurate information (e.g., a criminal record that belongs to someone else)
• Provide context for past incidents (e.g., a dismissed charge or rehabilitation proof)

Tip: Always be honest in your application. If you have a past issue, disclose it upfront and provide documentation (e.g., court records, character references). Transparency can turn a potential rejection into a conditional offer.

Exceptions and Special Cases

International Crew Members

Over 70% of cruise ship crew are non-U.S. citizens, often from countries like the Philippines, India, Indonesia, and Eastern Europe. For these applicants, background checks are even more complex due to:

• Varied legal systems: Not all countries have centralized criminal databases.
• Language barriers: Documents must be translated and notarized.
• Visa and work permit requirements: Additional screening by U.S. Customs and Border Protection (CBP).

To address this, cruise lines partner with international screening firms to conduct local checks. For example, a Filipino chef applying to work on a Carnival ship might need to submit:

• National Police Clearance from the Philippines
• Medical certificate from a CBP-approved clinic
• STCW certification (mandatory for all seafarers)

Volunteer and Seasonal Positions

Some cruise lines offer volunteer or seasonal roles (e.g., guest lecturers, entertainers, or tour guides). While these positions may have lighter screening, they still require:

• Basic criminal record checks (especially for roles involving children)
• Professional references
• Proof of liability insurance (for independent contractors)

Example: A retired history professor volunteering as a guest speaker on a Victory Cruise Lines ship must submit a background check and sign a liability waiver, even though they’re not a salaried employee.

Rehiring and Rechecks

Employees who return after a long absence (e.g., 6+ months) often undergo re-screening. Additionally, cruise lines may conduct:

• Periodic drug tests (random or post-incident)
• Annual credit checks for finance roles
• Updated TWIC renewals (every 5 years)

Tips for Job Seekers: Preparing for a Cruise Line Background Check

Be Proactive and Transparent

The best way to pass a background check is to know your record and address issues early. Here’s how:

• Run a self-check: Use services like BeenVerified or TruthFinder to see what employers will find.
• Clear old records: If eligible, pursue expungement or sealing of criminal records (consult a local attorney).
• Prepare documentation: Gather court records, character references, and proof of rehabilitation (e.g., counseling certificates).

Ensure Your References Are Ready

Choose professional references who can speak positively about your work ethic, reliability, and character. Inform them in advance and provide a brief summary of the job you’re applying for.

Stay Compliant with Legal Requirements

For U.S. applicants:

• Apply for your TWIC card early (processing can take 4-6 weeks).
• Obtain STCW Basic Safety Training certification (required for all crew).
• Ensure your passport is valid for at least 6 months beyond your contract end date.

Understand the Role-Specific Requirements

Different jobs have different screening standards:

• Security and safety officers: Extensive criminal and psychological evaluations.
• Medical staff: Verification of licenses, malpractice history, and drug tests.
• Entertainers and performers: Focus on professional reputation and social media screening.

Tip: Research the specific cruise line’s policies. American Cruise Lines, for instance, emphasizes customer service excellence and may prioritize soft skills and references over technical certifications for front-of-house roles.

Conclusion: Yes, U.S. Cruise Lines Do Background Checks—And You Should Expect It

To directly answer the question: Yes, American cruise lines do background checks—and they take them very seriously. From criminal history and employment verification to drug testing and financial reviews, the screening process is comprehensive, legally mandated, and designed to protect both passengers and crew. Whether you’re applying to work on a luxury ocean liner or a small coastal vessel, you should expect a thorough vetting process that reflects the high standards of the maritime industry.

For job seekers, this means preparation is key. Be honest, be organized, and be proactive. Address any past issues transparently, gather your documentation, and ensure your references are ready. The cruise industry offers incredible opportunities—from travel and cultural exchange to career advancement—but it also demands professionalism, integrity, and accountability.

As the U.S. cruise market continues to grow—with new ships launching and domestic itineraries expanding—the need for a safe, reliable workforce will only increase. Background checks aren’t just a formality; they’re a cornerstone of the industry’s commitment to safety and excellence. So, if you’re dreaming of life at sea, start your journey with integrity, and the horizon will be yours to explore.

Frequently Asked Questions

Does America Cruise Line do a background check for passengers?

Yes, America Cruise Line conducts a background check on passengers as part of their security protocol. This helps ensure the safety of all guests and crew during the cruise.

What kind of background check does America Cruise Line perform?

America Cruise Line typically verifies passenger identities and checks for any criminal records or security risks. The process aligns with U.S. Coast Guard and maritime security regulations.

Do I need to provide personal information for the background check?

Yes, you’ll need to submit personal details like your full name, date of birth, and passport information. This is required for the America Cruise Line background check and to comply with international travel laws.

Is a criminal record a dealbreaker for booking an America Cruise Line trip?

Not necessarily—it depends on the severity and nature of the offense. America Cruise Line reviews each case individually and reserves the right to deny boarding if safety concerns arise.

When does America Cruise Line perform the background check?

The background check usually occurs during the booking process or shortly after. You may be contacted if additional documentation is needed to complete the screening.

Are crew members also subject to a background check by America Cruise Line?

Yes, all crew members undergo thorough background checks before employment. America Cruise Line prioritizes safety and ensures staff meet strict hiring standards for passenger security.